April 1, 2020: Liberty Senior Living COVID-19 Update

General Announcements: as of Friday, April 1, 2020

The health and wellbeing of our residents and staff remain our priority as we work through the newest updates regarding the COVID-19 virus.  We continue to follow safety precautions and screening activities for residents and staff members in our community based on recommendations from The Centers for Disease Control and The Centers for Medicare and Medicaid Services.

Per the recommendations of the CDC and CMS, group activities and community dining have stopped in all communities. Life-enrichment and wellness directors are finding innovative ways to engage residents while adhering to social distancing guidelines. The teams are working hard to preserve the lifestyle and maintain a sense of community while coping with these unprecedented constraints.

The CDC has updated its guidelines with regard to personal protective equipment inside communities. In response to this update, all Liberty Senior Living communities will be following universal mask precautions when in resident/patient care areas. We do not want residents and family members to be alarmed as this is a precautionary measure at this time. The safety and wellbeing of our residents and staff continues to be our priority, and we will continue to monitor and implement CDC guidelines as updates are released.

Visitation and Communications

Healthcare: Assisted Living, Skilled Nursing, Memory Care as of Friday, April 1, 2020

  • We continue to be closed to all non-essential visitors. We do not know when this restriction will be lifted.  All approved visitors will be screened upon arrival to the community.
  • We ask family and friends to use alternative methods of communication with residents such as phone, email, text, FaceTime, Skype, Duo, etc.
  • We strongly recommend the community provides laundry services for your loved one.

 Independent Living: as of Friday, April 1, 2020

  • We continue to be closed to all non-essential visitors. We do not know when this restriction will be lifted. All approved visitors will be screened upon arrival to the community.
  • We ask family and friends to use alternative methods of communication with residents such as phone, email, text, FaceTime, Skype, Duo, etc.
  • We encourage all Priority Partners and customers to connect with the Sales staff via phone, email, texts or video chats.

Communities Under Construction: as of Friday, April 1, 2020
(The Barclay at SouthPark, The Templeton of Cary, Wellington Bay)

  • Virtual appointments will continue via all forms of technology: phone, email, texts or video chats.

March 12, 2020: Liberty Senior Living COVID-19 Update

As the COVID-19 virus continues to spread and concerns continue to grow, Liberty Senior Living has decided to take precautionary measures to ensure the health and safety of our residents, family members and staff throughout all our communities. Much about the virus is still unknown, but we do know that the population we serve is at greater risk for the most serious impacts associated with this new strain of virus.

Based upon revised recommendations of The Centers for Medicare and Medicaid Services (“CMS”) and The Centers for Disease Control and Prevention (“CDC”), Pisgah Valley Retirement Community will prohibit unnecessary visitors to help combat the spread of COVID-19 and protect the health and welfare of our residents. We encourage loved ones to forego in-person visits and communicate with our residents by video chat, telephone, or through social media. These precautions are vital to helping us avoid and minimize the possible spread of this virus internally and throughout the community at large.

We are also educating staff, residents and our families on symptom awareness for COVID-19 and infection control best practices. We have clear protocols for staff to stay home and not come to work if they are ill or symptomatic. Plans are already in place to handle a wide range of emergencies and are being updated and evaluated as we receive new information. We are working closely with other health care providers in our community to help ensure the health and safety of all.

We will stay up to date with the latest information from the CMS and CDC. Our top priority is the health and well-being of our residents and those who care and support them each and every day. We will continue to work with state and local public health and emergency preparedness officials to protect our residents and the community in which we live.

Given that this is an evolving situation, we will make every effort to provide timely updates regarding any changes in practices and circumstances in our communities.

We thank you for your patience and understanding as we navigate this challenge and remain focused on providing exceptional care and services for our residents.